Responsible Gambling
Our Commitment
WooSpin Casino is firmly committed to responsible gambling. We believe gambling should be an enjoyable form of entertainment, not a source of financial or personal harm. We actively support players in maintaining control of their gambling activity and provide a range of tools to help you play responsibly.
Know the Signs
Problem gambling can affect anyone. Some warning signs to watch for include:
- Spending more time or money gambling than intended
- Chasing losses or gambling to recover previous losses
- Gambling affecting your relationships, work or finances
- Feeling anxious, irritable or restless when not gambling
- Lying to family or friends about your gambling activity
- Borrowing money or selling assets to fund gambling
If any of these signs apply to you, please seek support immediately.
Player Protection Tools
WooSpin offers the following tools to help you manage your gambling:
| Tool | Description | How to Apply |
|---|---|---|
| Deposit Limits | Set daily, weekly or monthly deposit caps | Account Settings or Live Chat |
| Session Time Limits | Limit the duration of each gaming session | Account Settings |
| Reality Checks | Pop-up reminders of time spent playing | Account Settings |
| Cooling-Off Period | Temporary account pause (1–30 days) | Contact Support |
| Self-Exclusion | Permanently close your account | Contact Support |
Self-Exclusion
If you feel you need to stop gambling entirely, you can request a self-exclusion from WooSpin. Once self-excluded, you will not be able to access your account or receive any promotional materials. We will do everything possible to enforce your exclusion immediately. To request self-exclusion, please contact our support team via live chat or email.
Support Organisations
If you or someone you know is struggling with gambling, the following organisations provide free, confidential support:
- Gambling Help Online (Australia): gamblinghelponline.org.au · 1800 858 858
- BeGambleAware: begambleaware.org
- Gambling Therapy: gamblingtherapy.org
- GamCare: gamcare.org.uk
- Gamblers Anonymous Australia: gamblersanonymous.org.au
Age Verification
WooSpin strictly prohibits access to minors. All players must be 18 years of age or older. We conduct robust age verification checks during the registration and withdrawal process. If you are concerned that a minor may be accessing our services, please contact us immediately.